Maintenance & Support Services

About

Building smart systems is only the beginning. To keep your operations efficient, tools updated, and automations flowing, you need ongoing support. Proprium's Maintenance & Support Services ensure your business runs seamlessly, while you focus on growth.

We handle updates, integrations, troubleshooting, and vendor communication so your systems don't break down when you need them most.

Productized Maintenance & Support

Choosen from proven offers designed to move you forward fast.

Maintenance Package

Ongoing support to keep operations running smoothly: monitoring, workflow updates, vendor coordination, and quick issue resolution.

Extended Support

From $750/month

From $500/month

Ongoing access to our team for troubleshooting, quick fixes, and incremental updates. Perfect for businesses that need occasional system tweaks and peace of mind.

Automation Monitoring

Custom quote

Ensure your Make, Zapier, or custom no-code automation runs 24/7 without errors. Includes troubleshooting failed runs, optimizing existing automations, and updating connections.

Bespoke Maintenance & Tailored Support

Some businesses need more than a standard plan. We create custom maintenance & support packages designed for your specific tech stack, complexity, and growth plans.

Bespoke support may include:

• Multi-platform system monitoring

• Dedicated hours for ongoing improvements

• Priority response SLAs

• Long-term vendor management and tool negotiations

• Layered support across multiple departments or regions

On-Call Expert Hours

$300/hour

Immediate access to an automation consultant when urgent issue aries. Flexible and billed only when you need us.

With a tailored package, you get predicatble support, expert oversight, and peace of mind that your digital backbone is always working.

Your Systems Should Support Your Business,
Not Slow it Down

With Proprium Maintenance & Support, you get reliable systems, ongoing updates, and expert troubleshooting whenever you need it.